08/23/10
Pros:
Friendly, responsive, honest people working there.
Cons:
None listed
Other Thoughts:
I’ve been working with Fpweb.net for over 3 years - they have been hosting all of the sites for my rather unique business. We’ve been through a lot together, and I can honestly say that the support team has, without exception, responded to crisis and everyday problems with a calm professionalism that can only be called amazing.
When I call in, they are friendly, responsive, and honest about what is going on. Not even once during my relationship with Fpweb.net, has anyone been abrupt or rude. Their support staff has earned an “A” from me!
- Carol Galloway
Owner - Artistic Technology
Outstanding - 5 of 5 Stars
08/23/10
Pros:
Willing to go the extra mile to help.
Cons:
None listed
Other Thoughts:
Thought customer service was dead? Not with Fpweb.net SharePoint Hosting - they did me a big favor today! After being with a horrible host for almost 3 years, they have been a breath of fresh air. Fpweb.net is AWESOME.
- Jason Harris
David Evans & Associates
Outstanding - 5 of 5 Stars
08/20/10
Pros:
Very advanced knowledge of SharePoint, friendly personal service.
Cons:
None listed
Other Thoughts:
Just wanted to share my experience with the SharePoint technical folks at Fpweb.net. Specifically I'd like to praise Andy Milsark. Andy was the technical lead for a migration effort moving from an older virtual system to a dedicated MOSS hosting environment. We had several customizations to move and Andy provided a guiding hand along each step of the way. He went the extra mile to ensure that any issues were rapidly resolved and the migration process didn't miss a beat. Thanks again to Andy and the rest of the great folks at Fpweb.net!
Outstanding - 5 of 5 Stars
08/20/10
Pros:
We are using their hosted MOSS 2007 and also a SharePoint 2010 server. Everyone on their team is great at what they do - they get five stars from me... Especially their support team!
-Mark Miller
EndUserSharePoint.com
Cons:
None listed
Outstanding - 5 of 5 Stars
06/18/10
Pros:
On the leading edge of the SharePoint industry - both in hosting knowledge, and in knowledge of the application. Extremely fast network.
Cons:
Slightly more expensive than others, but... you get what you pay for.
Other Thoughts:
We phoned Microsoft directly to vent our frustrations with our current WSS site and they determined that much of the problem was our current hosting company's implementation of the site. We asked them for 10 MOSS references whom we could contact. Eight of the ten responded and all of them are hosted by Fpweb.net. So it was not hard to choose where to host our new SharePoint Server. With the kind correspondence and the immediate response of your knowledgable support staff, I can see we made the right choice.
Outstanding - 5 of 5 Stars
04/12/10
Pros:
They have good marketing.
Cons:
Poor technical implementation. Backups are server level, not site level. If there is a problem with the server, you are out of luck.
Other Thoughts:
We had similar bad experiences. Searching never worked despite repeated assurances over several months that this would be fixed. Then at one point our url actually pointed to someone else's website - a little league team! That took weeks and several contacts to get fixed. Then the server crashed. We were told, sorry, backups were kept only 1 week, and all the backups were corrupted due to problem on server. So much time and effort had been invested in setting up the site - all gone. BEWARE!
03/10/10
Pros:
Good support. Nice features and perfect servers
Cons:
Good support. Nice features and perfect servers
Outstanding - 5 of 5 Stars
03/10/10
Pros:
Good support. Nice features and perfect servers
Cons:
nothing. They are the best.
Outstanding - 5 of 5 Stars
11/23/09
Pros:
No real pros at this point - mediocre service AT BEST and "we don't give a crap" attitude is what you'll find here.
Cons:
"We don't care but we'll give you lots of lip service and Bull$h!t" is FPweb's motto. We had basic tech support requests open literally for MONTHS. Example - their servers would not index our sites and therefore SharePoint search was disabled.
Other Thoughts:
When Kirk Daus (sp) was at FP - it was the best hosting service in the US. Kirk was certified by Microsoft and knew SP inside and out. He lived ate and breathed SharePoint, which gave me a lot of confidence about FP Web. Well... hHe took a job directly with Microsoft and the service has slowly slid in to the toilet. We had a dedicated virtual server and relied on our SP sites there for our interaction with clients. Thousands of documents meant "SEARCH" was a top priority. Well... gee too bad so sad... we don't know how to set up indexing, so search doesn't work on your server.. but WE PROMISE YOU IT WILL BE FIXED. Six months and a pile of Bull$h!t later... still not fixed... still not indexing... still NO SEARCH. So we use Google to search our SharePoint site.
These guys have the potential to be really good - too bad they squander that potential.
08/22/09
Pros:
Fpweb.net hosting has no pros only cons as they are the worst hosting company I have ever used
Cons:
I am a very highend sharepoint consultant and used fpweb hosting for sharepoint and they LOST my sharepoint site and didn't even have a backup.
Worst company ever don't use them they said we lost your site and all your data and dont have anything
Other Thoughts:
fpweb.net is the Worst sharepoint hosting company
Outstanding - 5 of 5 Stars
03/12/09
Pros:
None listed
Cons:
They lost everything. They lost everything. They lost everything. We have lost hundereds of hours of work.
Other Thoughts:
I have used FPWeb to host a Sharepoint site for about two years. Initailly I created dozens of users and subsites. About a year ago their server crashed and they could not recover our site. They fixed the problem, obtained some new TI certifications and added an extra special backup of our specific site. We continued using Sharepoint adding dozens of users and sites and hundreds of files. Well this week their server crashed again. All of the backups failed.
03/03/09
Pros:
i agree with the last reviewer, this company has been extremely reliable for me
Cons:
None listed
03/02/09
Pros:
great price for the features
Cons:
None listed
Other Thoughts:
these guys have been around FOREVER and know their sharepoint!!!
Outstanding - 5 of 5 Stars