Reviewer: Jose M
06/05/09Pros:
It's not expensive and is up all the time. We had them for two years now.
Cons:
Very limited customer service. Waiting for an email response from technical support when it's an emergency is very frustrating.
Other Thoughts:
I would not recommend this vendor for a 24 hour facility. The support at the beginning was great but after that you're on your own. I've had multiple issues with user's passwords not working no matter what I did, and my only option was to recreate the user again and assign all permissions back. I could not wait until the next morning for technical support.
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